How can we prioritize the areas in which we want to improve? – How many areas will we choose to focus on? – Which specific areas are most important to us right now?.Use these sample questions to help guide that discussion: Identify areas for improvement and discuss them with staff.Pass out hard copies prior to the meeting so staff have a chance to digest the results. Review the survey results at staff meetings and governing board meetings.General Advice for Sharing Culture Survey Results When providing the survey in person, offer to wait while people complete the survey.Provide a brief cover letter outlining a framework for why participation is important and how you will use the data to drive improvement.Responses should be collected over a fixed period of time 2 weeks is optimal.Collect survey answers anonymously so people are comfortable providing feedback without fear of repercussions.General Guidelines for Administering the Survey If you do not get responses from a majority of the physicians working in your operating/procedure rooms, leveraging the results for the checklist implementation will be more difficult. In some facilities, physician response rates can be quite low. It is important that your culture survey captures responses from a representative sample of surgical team members. Many surveys used to measure culture more broadly in hospitals are not customized enough to inform checklist implementation efforts in the operating/procedure room, and therefore the ASC SOPS is recommended. We recommend using the ASC SOPS and supplemental materials as discussed earlier in this guide.Ĭulture surveys are commonly used in hospitals and other medical environments to measure workplace conditions and employee attitudes. The survey may be a paper questionnaire or a Web-based electronic form. Assess Your Culture Using the Safety Culture SurveyĪ facility's culture is usually assessed with a culture survey that asks target audiences to respond to a set of questions about how they feel about various aspects of their work and work environment. This phase is about understanding what the checklist tool is and how it works, examining what is going on currently in your facility, and committing to the work that will be required to make the checklist effective in your facility. As with any other significant project, well-organized planning and careful consideration of your goals are essential for success. The activities in the Prepare phase lay the foundation for the work you are about to undertake.
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